Covid-19

During the last few months our lifestyles have had to adapt and change to the current global health situation and everyone will be affected in different ways. As day-to-day routines and everyday errands are being introduced slowly, we all still need to maintain a unified effort to protect each other's health and safety. We are now re-open for existing and new patients and we want to assure that we are going beyond our usual health and safety precautions and following government  guidelines to continue to protect our patients and members of staff.

 

The ways in which we work have adapted and listed below are a few examples:

  • COVID-19 screening questions are in place to ask clients 24 hours before they attend their appointment

  • Upon arrival at the salon, all clients are screened again before entering the salon. This will include a temperature check

  • We ask that all guests arrive alone and punctually. We are operating a locked door policy for the time being. Please do not arrive late. While we are working under coronavirus restrictions, we will not have the flexibility to accommodate late arrivals

  • We are limiting only 2 guests maximum at a time in the salon to maintain social distancing

  • As per government guidance, we will call each client prior to their appointment to request pre-payment. Where this is not possible to pay in advance, payment will be taken upon entry into the salon as we are operating one way system through the salon. We would prefer Apple Pay/Google Pay/ Samsung Pay or other contactless payments. Please refrain from using cash

  • If you would like to purchase products only, please email your requests to us and we will arrange payment and collection of the goods over the phone

  • Hand sanitiser is available on arrival and throughout the salon

  • Clients are to wear face masks or face coverings within the salon areas and on their journey to the salon

  • Before entering a treatment room, boxes are available for belongings which are decontaminated between each patient

  • All staff are trained in new PPE equipment and procedures

  • Strict sanitising procedures are in place to thoroughly clean treatments rooms between each client and windows in each room will be open to increase air flow around the salon

  • We will be using disposable equipment in all treatments where possible. Unfortunately, due to these additional precautionary measures, a Covid-19 surcharge of £3.50 will be added to each visit to the salon until restrictions are lifted

If you would like more details in the ways we have adapted our practice to meet COVID-19 regulations and guidelines, then please don't hesitate to contact us.

 

Please note that while we are doing our best to follow precautions and guidelines, we also want to meet your comfort needs as well - the team will maintain its welcoming and relaxing atmosphere and approach. We are open for our existing and new patients.

We appreciate that some patients are eager for their appointments and we will do our best to respond as soon as possible. If you have any appointment requests or enquiries, it is best to email us at info@cobham-beauty.co.uk

We want to thank you for your patience and co-operation and we hope you all keep well and safe.

Best wishes,

All of the team at Cobham Beauty & Laser

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Copyright 2012 Cobham Beauty & Laser Limited. 4 Church Street, Cobham, Surrey KT11 3EG. 01932 866567  info@cobham-beauty.co.uk   www.cobham-beauty.co.uk